Terms of delivery

Online shopping of www.jessicak.eu the owner is Jessica K Oü, registration number 14317232, head office Sooheina tee 16, Pärnamäe küla, 74020 Viimsi vald, Harjumaa, Estonia.

Payment service provider

Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.

Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: 020 718 1830
www.paytrail.com

Terms of payment:

Paytrail in service payment methods:

• Online payment buttons for all domestic banks: Nordea, Osuuspankki, Danske Bank, Säästöpankki, Oma Säästöpankki, POP Bank, Aktia, Handelsbanken, Ålandsbanken and S-Pankki
• Invoice and installment service: Walley / Norion Bank AB
• Card payment: Visa, Visa Electron, Mastercard and Eurocard
• Mobile payment: MobilePay and Siirto

All prices are in euros ( € ) and include Finnish VAT 24% or Estonian 22%.

Walley Invoice/Part Payment

Flexibility and freedom of choice - pay all at once or in installments, at the pace you choose

Invoice and account credit give you more time to pay for your online shopping purchases. Using them, you can wait for your order to arrive in peace before paying for it. You can make the payment either at once with an invoice or in smaller parts with an account credit, in which case you can pay the amount that suits you best every month and spread the payment over a maximum of 36 months.

Free payment time with an invoice - safe and easy transaction

With an invoice, you always get 30 days of interest-free payment time for your online shopping. The long payment period enables you to check your purchase and, if necessary, return it before the invoice is due.

To take advantage of the payment period, you need a positive credit decision, which is easy to apply for when making a purchase. You can apply for it if you are at least 18 years old and have a Finnish social security number and a permanent, official home address in Finland. Your credit information is also checked from Bisnode Finland Oy's register.

The payment method can be used for purchases of up to €5,000.

When you have received a positive credit decision and confirmed the purchase transaction, you will receive an invoice for your purchase in your email. If you want to pay the bill in smaller parts and with a payment period that suits you better (1-36 months), you should enter into a credit agreement regarding continuous credit with Norion Bank AB by logging in to My Pages at my.walley.fi . Upon signing the credit agreement, you will be granted a credit limit that can be used for subsequent purchases in accordance with the credit terms.

When you have a valid credit agreement, you should only pay the minimum amount stated on the invoice you received by the due date, but you can also pay a larger amount if you wish. After that, you will be sent a monthly invoice by e-mail until the loan is fully paid. If you wish, you can always reduce your credit in installments larger than the minimum amount stated on the invoice.

Credit costs and credit example: In the MERCHANT'S NAME online store, campaign conditions apply, according to which the interest on the account credit is 19.2% expressed as a nominal annual interest rate and the monthly payment is €2.95 per month (€3.80 on the first invoice). If the granted credit limit is €1,000 and it has been used in its entirety for purchases made from the MERCHANT'S NAME online store and the credit is repaid within 36 months, with the applicable campaign terms, the effective annual interest rate is 28.6%, the total amount of credit costs is €403, the total amount to be paid is €1,403 and the number of installments is 36 . Late payments will be charged with statutory reminder fees and collection costs, as well as interest for the delayed period.

Credit terms

The issuer of the invoice and credit is Norion Bank AB, organization number 556597-0513, which is the registered owner of the Walley trademark.
Lilla Bommens Torg 11, Box 11914, SE-404 39. More information: https://www.norionbank.fi/tetiata-yrytyksesta/norion-bank-group-fi/tuotemarkt

You can get complete terms and information about Walley Invoice and Account Credit from the following links:

More detailed service description: https://www.walley.fi/asiakaspalvelu/

General invoicing and account credit terms: https://cdn.walleypay.com/terms/Terms_FI.pdf

Standard European consumer credit terms: https://cdn.walleypay.com/terms/SECCI_FI.pdf

PLACING AN ORDER

The customer adds the product to the shopping cart after selecting the color and/or size of the product card by clicking the 'Add to cart' selection button. You can change the quantity in the shopping cart or empty the shopping cart completely. After this, the customer selects a pick-up point and accepts the delivery terms. The parcel machines of Suomen Posti and branch offices and the parcel machines of Estonia's Itella are in use. After that, proceed by pressing the "Order" button. Next, the customer sets his own contact information in the form. REMEMBER check your phone number and email address . If you have a discount code, put it in 'Do you have a discount code?'.

Payment

The order is forwarded by clicking the 'Continue to sending' button. You will receive a check on the delivery costs and the final amount. After this, proceed to the 'Continue to the payment step', after which the customer can choose the payment method they want via the online banking / credit card button or the invoice / installment payment button . The order proceeds by pressing 'Complete the order' and the web page is directed to your own online bank / card company, where any additional information is given. Finally, remember to press the "accept order / payment" button. Payment takes place in a secure online environment.

Discount code

We issue discount codes during various campaigns. We will announce the campaigns and their validity period either in person or on the company's website www.jessicak.eu. Only one discount code / order unless otherwise stated. Discounts do not apply to previous orders and cannot be combined with other offers. See the instructions above for setting the discount code.

Terms of delivery

When we have received your order, we will immediately send you an order confirmation by e-mail, which will show your order information. Always check the content of the order confirmation. If you have any questions, contact our customer service immediately. Save the order confirmation if you have to contact us.

After receiving the order, we check the stock balance of the product. Due to congestion in the online store, our stock balance may be updated with a small delay, so if a product you ordered is out of stock, we will notify you immediately by email.

Placing an order is binding, and cancellation of the order must be done immediately by email (jessica@jessicak.eu) or by phone (+372 5193 5538) before we have time to send the products you ordered. We deliver products to Estonia and Finland.

You can contact us with the following information:

Jessica K Oh

Delivery methods

We use Estonia's Itella SmartPost (parcel machine / Post offices) to deliver shipments. We deliver products to Estonia and Finland. Deliveries leave Estonia from our online store. When the shipment arrives at the parcel machine for pickup, you will receive an arrival notification on your mobile phone.

Shipping costs

The products are delivered as a package at a fixed price of €2.80/shipment to Estonia or €8.50/shipment to Finland.

Delivery time

Delivery time 3-5 business days. You will receive a notification in your email when the package has left us.

Return/exchange

The customer has an obligation to report the return. So if you want to exchange or return the product you bought, always contact us first by e-mail jessica@jessicak.eu so that we can agree on the method of return. Add your contact information to the return.

Instructions for return:

Put your contact information inside the package.

You can return the package with the original delivery ID to the parcel machine, or you can make the return with our contract number 631958 to a Post office.

Make a return on Posti's website: https://www.posti.fi/fi/henkiloille/paketit-ja-seuranta/palauta-paketti and follow the instructions.

Keep the receipt from the return in case of possible loss.

According to Chapter 6, Section 15 of the Consumer Protection Act, the customer has the right to return the unused product purchased from the online store within 14 days after the package has been picked up from the parcel machine.

The right of return and exchange only applies to unused, salable products in their original packaging and must include all accompanying products. Refunds are not made for used products. After we have inspected the returned product, we will issue a refund to the customer.

Unfortunately, after five (5) consecutive product returns, we can no longer deliver shipments.

NOTE! THE CUSTOMER WILL PAY FOR THE POSSIBLE RETURN OF THE PRODUCTS. Delivery costs will not be refunded. Returning the product at the time of return is free of charge for the customer using Smartpost with the same door code you received on your phone when picking up the package. A return fee of €8.50 will be deducted from the product refund to the customer. If it comes to changing to a different size or a completely different product, please contact us. We offer one exchange per order. The exchange package is sent to us with the above-mentioned instructions, add the message inside the package: EXCHANGE.

Unclaimed delivery

If the customer does not claim the delivery, the customer is responsible for all costs related to delivery and handling to the seller. For an unclaimed package, we charge a handling fee of 10 euros in addition to the shipping costs. 25% of the product price will be charged as processing costs for an unjustified return (over 14 days). Charging the handling fee is based on the right of the seller stipulated in Chapter 5 of the Consumer Protection Act.

Broken shipment

We are not responsible for damage caused by the post office. If the shipment has been damaged during postal transport, report the damage to your post office IMMEDIATELY and notify us as well ( jessica@jessicak.eu / +372 5193 5538 )

Newsletter

Do you want information about campaigns, news or events? Subscribe to our newsletter via the form on the front page or when you register in our online store. We use two-step authentication when subscribing to the newsletter. After subscribing to the newsletter, you will receive a confirmation message request in your email (remember to also check your spam folder). After confirming your own e-mail address, you are successfully among our newsletter subscribers.

For all questions, the best way to reach us is by email jessica@jessicak.eu or by phone +372 5193 5538.

All customer information is treated confidentially, and we do not disclose it to third parties.

Jessica K reserves the right to change its terms of delivery. Always familiarize yourself with the valid delivery conditions before placing your order.