Terms of delivery
Online store www.jessicak.eu the owner is Jessica K Oü, registration number 14317232, head office Sooheina tee 16, Pärnamäe küla, 74020 Viimsi vald, Harjumaa, Estonia.
Payment service provider
Paytrail Oyj (2122839-7) operates as a payment intermediary and payment service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask you to primarily contact the product supplier.
Paytrail Corporation, business ID: 2122839-7
Innova 2
Lutako Square 7
40100 Jyvaskyla
Phone: 020 718 1830
www.paytrail.com
Payment terms:
Payment methods for Paytrail service:
- Online payment buttons for all domestic banks: Nordea, Osuuspankki, Danske Bank, Savings Bank, Oma Savings Bank, POP Bank, Aktia, Ålandsbanken and S-Bank
- Invoice and installment service: Walley / Norion Bank AB
- Card payment: Visa, Visa Electron, Mastercard and Eurocard
- Mobile payments: MobilePay and Siirto
All prices are in euros (€) and include Finnish VAT of 25.5% or Estonian VAT of 22%.
Walley Invoice/Installment Payment
Flexibility and freedom of choice – pay all at once or in installments, at your own pace
Invoices and overdrafts give you more time to pay for your online purchases. Using them, you can wait for your order to arrive before paying for it. You can pay either all at once with an invoice or in smaller installments with an overdraft, allowing you to pay the amount that suits you best each month and spread the payment over a maximum of 36 months.
Free payment time with invoice – safe and easy transactions
With an invoice, you always get 30 days of interest-free payment for your online purchases. The long payment period allows you to check your purchase and, if necessary, return it before the invoice is due.
To take advantage of the payment period, you need a positive credit decision, which can be easily applied for in connection with the purchase transaction. You can apply for it if you are at least 18 years old and have a Finnish personal identity code and a permanent, official home address in Finland. Your credit information will also be checked from the Bisnode Finland Oy register.
The payment method can be used for purchases of up to €5,000.
Once you have received a positive credit decision and confirmed the purchase, you will receive an invoice for your purchase by email. If you want to pay the invoice in smaller installments and with a payment term that suits you better (1-36 months), you must sign a credit agreement for continuous credit with Norion Bank AB by logging into My Pages at my.walley.fi . When signing the credit agreement, you will be granted a credit limit that can be used for subsequent purchases in accordance with the credit terms.
When you have a valid credit agreement, you only have to pay the minimum amount stated on the invoice you receive by the due date, but you can also pay a larger amount if you wish. After that, you will be sent a monthly invoice by email until the credit is fully paid. You can always repay your credit in installments larger than the minimum amount stated on the invoice if you wish.
Credit costs and credit example: The MERCHANT'S NAME online store applies campaign terms, according to which the interest rate on the overdraft is 19.2% expressed as a nominal annual percentage rate and the monthly payment is €2.95 per month (€3.80 on the first invoice). If the granted credit limit is €1,000 and it is used in full for purchases made in the MERCHANT'S NAME online store and the credit is repaid within 36 months, under the applicable campaign terms the effective annual interest rate is 28.6%, the total credit costs are €403, the total amount payable is €1,403 and the number of payment installments is 36. Late payments will be charged statutory reminder fees and collection costs, as well as interest for the delayed period.
Credit terms
The invoice and credit are issued by Norion Bank AB, organization number 556597-0513, which is the registered owner of the Walley trademark.
Lilla Bommens Torg 11, Box 11914, SE-404 39. Further information: https://www.norionbank.fi/tetiata-yrytyksesta/norion-bank-group-fi/tuotemarkt
You can find complete terms and conditions and information about Walley Invoice and Account Credit at the following links:
More detailed service description: https://www.walley.fi/asiakaspalvelu/
General invoice and overdraft terms: https://cdn.walleypay.com/terms/Terms_FI.pdf
Standard European Consumer Credit Terms and Conditions: https://cdn.walleypay.com/terms/SECCI_FI.pdf
PLACE AN ORDER
The customer adds the product to the shopping cart after selecting the color and/or size by clicking the 'Add to cart' radio button on the product card. In the shopping cart, the quantity can be changed or the shopping cart can be emptied completely. The customer then selects a pickup point and accepts the delivery terms. The parcel machines and branches of Finnish Post and the parcel machines of Itella in Estonia are used. After this, the customer presses the "Order" button. Next, the customer enters their own contact information in the form. REMEMBER Check your phone number and email address . If you have a discount code, enter it in the 'Do you have a discount code?' field.
Payment
The order is forwarded by clicking the 'Continue to send' button. You will also receive a check on the delivery costs and the final amount. After this, the 'Continue to payment' stage is reached, after which the customer can select the desired payment method , the online banking / credit card button or the invoice / installment button . The order is forwarded by clicking 'Complete order' and the website is redirected to your own online bank / card company, where any additional information is provided. Finally, remember to press the "accept order / payment" button. Payment takes place in a secure online environment.
Discount code
We issue discount codes during various campaigns. We will inform you about the campaigns and their validity period either personally or on the company's website www.jessicak.eu. Only one discount code / order unless otherwise stated. Discounts do not apply to previous orders and cannot be combined with other offers. See instructions above for setting a discount code.
Delivery terms
Once we have received your order, we will immediately send you an order confirmation email containing your order details. Always check the contents of the order confirmation. If you have any questions, please contact our customer service immediately. Please save your order confirmation in case you need to contact us.
After we receive your order, we will check the product's stock status. Due to congestion in the online store, our stock status may be updated with a slight delay, so if any of the products you ordered are out of stock, we will notify you immediately by email.
Placing an order is binding, and cancellation of the order must be made immediately by email (jessica@jessicak.eu) or by phone (+372 5193 5538) before we can send the products you ordered. We deliver products to Estonia and Finland.
You can contact us using the following information:
Jessica K Oü
Sooheina tee 16, Pärnamäe küla
74020 Viimsi
Delivery methods
We use Estonian Itella SmartPosti (parcel machine / Posti offices) to deliver shipments. We deliver products to Estonia and Finland. Deliveries leave from our online store warehouse in Estonia. When the shipment arrives at the parcel machine for collection, you will receive an arrival notification on your mobile phone.
Shipping costs
Products are delivered as a package at a fixed price of €2.80 / shipment to Estonia or €8.50 / shipment to Finland.
Delivery time
Delivery time 3-5 business days. You will receive an email notification when the package has been shipped from us.
Return/exchange
The customer is obliged to notify the return. So if you want to exchange or return the product you purchased, Please always contact us first by email at jessica@jessicak.eu so that we can agree on a return method. Please include your contact information with the return.
Instructions for return:
Please include your contact information inside the package.
You can return the package using the original shipping ID to a parcel machine or you can return it to a Posti office using our contract number 631958.
Make a return on Posti's website: https://www.posti.fi/fi/henkiloille/paketit-ja-seuranta/palauta-paketti and follow the instructions.
Please keep a receipt for the return in case it gets lost.
The customer has the right, pursuant to Chapter 6, Section 15 of the Consumer Protection Act, to return an unused product purchased from an online store within 14 days of the package being available for collection from a parcel terminal.
The right of return and exchange only applies to unused, resalable products in their original packaging and must include all accompanying products. No refunds will be given for used products. Once we have inspected the returned product, we will issue a refund to the customer.
After five (5) consecutive product returns, we are unfortunately no longer able to deliver.
NOTE! ANY RETURN OF PRODUCTS IS PAID BY THE CUSTOMER HIMSELF. Shipping costs are not refunded. Returning the product at the time of return is free of charge for the customer using Smartposti with the same door code that you received on your phone when picking up the package. The return cost of €8.50 will be deducted from the product refund paid to the customer. If an exchange for a different size or a completely different product is required, please contact us. We offer one exchange per order. The exchange package will be sent to us with the above instructions, add the message: EXCHANGE inside the package.
Unclaimed delivery
If the customer does not claim the delivery, the customer is responsible for all delivery and handling costs to the seller. For an undelivered package, we charge a handling fee of 10 euros in addition to the delivery costs. For an unjustified return (over 14 days), the handling fee is 25% of the product price. Charging the handling fee is based on the seller's right specified in Chapter 5 of the Consumer Protection Act.
Broken transmission
We are not responsible for any damage caused by the post office. If the shipment is damaged in transit, please IMMEDIATELY report the damage to your post office and also inform us ( jessica@jessicak.eu / +372 5193 5538 )
Newsletter
Do you want information about campaigns, news or events? Subscribe to our newsletter via the form on the homepage or when registering in our online store. We use two-step authentication when subscribing to the newsletter. After subscribing to the newsletter, you will receive a confirmation email request in your email (remember to also check your spam folder). After confirming your email address, you are successfully among our newsletter subscribers.
For all questions, the best way to reach us is by email at jessica@jessicak.eu or by phone at +372 5193 5538.
All customer information is treated confidentially and we do not disclose it to third parties.
Jessica K reserves the right to change its delivery terms. Please always read the current delivery terms before placing an order.